How do I change my password?

/ Support / FAQ / How do I change my password?

To change your password with the enchant website builder please do the following:

  1. Go to the URL

  2. Login using your Username (email address) and Password

  3. Click the ‘Person’ icon in the top-right-hand corner

  4. Click ‘Reset Password’

We will email a link to your account email address for you to click

  1. Click the link within the email you receive

  2. Enter a new password on our secure website

  3. Confirm the new password

  4. Click ‘Reset Password’ button

  5. Repeat Step #1 and Step #2 to ensure that you changed your password successfully

If you encounter any issues at all with resetting your password please watch this video showing you how to reset your password or feel free to email or call us directly for assistance (toll free) on 0800 122 090 – we have 24/7 support available and endeavour to answer your call immediately.