We’re sorry to hear that some part of our service was not delivered to your satisfaction. It is really important that we understand what wasn’t up to scratch and how we can do better in the future to meet your needs. We’re updating the enchant website builder every few days so it is possible the change you need is just around the corner. Please email us at email@example.com or call us directly on 0800 122 090 and let us know about your experience with enchant. We appreciate your time in providing us with the feedback and we’ll try find the best solution for you.